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REFUND POLICY

Our goal is to achieve complete client satisfaction. Before entering Playtime, please read all rules, terms and conditions, and privacy policies. You can cancel your reservation via email ([email protected]) if you need a refund or cancellation.

After a game registration has been paid for, we cannot cancel it; however, in extreme circumstances where the payment gateway or our side is at fault, we will cancel your order and refund your money as soon as possible.

Providing our users with the best possible gaming experience is our top priority. We will refund the original credit card used at the time of purchase. Payment gateway charges will be refunded to the same account as the payment method.